Traveller’s Terms & Conditions


All use the services of StayMiser are subject to the following terms and conditions and other applicable law.

Discount Travel Card:  The StayMiser Travel Card discount applies to a room or site rental provided by StayMiser affiliated accommodation providers. Travel cards are not transferable. Annual renewal fees are subject to change from year to year. StayMiser Inc. shall not be liable for any loss or other indirect or consequential loss of the Affiliates or Travellers as a result of any act or omission in the use of the StayMiser program.

Refunds:  StayMiser reserves the right to refuse or cancel a registered Traveller from our program at any time, and the cancellation reason will be available from StayMiser, if requested. StayMiser will not issue refunds on registration fees once a transaction has been approved and processed, unless:

  1. At the discretion of StayMiser, a refund may be deemed required; such as StayMiser immediately refuses a new or renewing Traveller. If this occurs, the registrant will be offered a full refund. If our StayMiser services are refused or cancelled by StayMiser, all benefits and incentives received by Travellers will be cancelled immediately.
  2. Communications regarding the refusal or cancellation will be issued by StayMiser by email (if email is available to the registrant). Any refund will be credited back to the original credit card used for payment, or by an agreed-to financial transfer method.
  3. If a registered Traveller requests a refund, StayMiser requests the justification be issued by the Traveller via email or in writing, and consideration will be given by StayMiser and a decision made. Refund requests must also include the name of the Traveller, the original credit card holder details, and transaction number.
  4. Refund or Cancellation requests will be accepted via phone, fax, or e-mail.

Delivery Policy:  StayMiser is a service company and does not sell or transport any consumer goods, so a standard delivery policy would not apply. StayMiser does, however, produce articles such as Travel Cards that are shipped via standard mail services (such as Canada Post) to its worldwide customer locations (StayMiser’s Travellers and Affiliates) and StayMiser will adhere to the policies and delivery times of the mail service provider(s). Unless there are exceptional circumstances, StayMiser will make every effort to fulfill your requests within 10 business days of the date of your registration with StayMiser (business days mean Monday to Friday, except holidays).

Sales Tax & Duties:  Taxes are not included in the price and will be added where applicable. Taxes will be added based on the residency of the registered StayMiser Traveller. StayMiser is not responsible for any additional taxes, duties or custom fees charged to the customer.

Third Party Companies:  StayMiser works with third party companies to provide our service. StayMiser is not responsible for the actions, products, services or content available by these companies. Each company will have their own agreement to which you should refer to.

Liability of StayMiser:  The StayMiser concept is provided “as is” without warranty of any kind either expressed or implied. StayMiser does not represent or warrant that the concept will meet your requirements or that its operation will be continuous or error free, or that it will result in any financial benefit to you. The foregoing warranties are in lieu of all other warranties expressed or implied, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. No oral or written information or advice given by StayMiser, its agents or employees shall create a warranty that in any way increases the scope of this limited warranty. This limited warranty gives you specified legal rights and you may have other legal rights that vary from jurisdiction to jurisdiction.

Indemnity:  StayMiser’s registered Travellers agree that it shall indemnify and save harmless StayMiser Inc. its officers, directors, shareholders, employees, and all other parties for whom they are responsible by law, from any and all claims, demands, actions, proceeding, losses, cost (including legal fees on a substantial indemnity basis) and liability arising out of any breach or failure to perform any of its obligations under this Agreement, the incorrectness of any representation or warranty contained in this Agreement. This indemnification shall survive the termination or cancellation of this agreement.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. StayMiser reserves the right to alter or update these terms without notice at any time for any reason.

If you have any questions, please contact us at